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Company Policy

At QCS Otago Ltd. T/A HumS Beauty Clinic, we are committed to providing a safe, professional, and ethical environment for our clients, visitors, and wider community. Our business operates in alignment with key New Zealand legislation, including the Healthand Safety at Work Act 2015 and Privacy Act 2020.

1. Health & Safety Commitment:

  • The safety and well-being of our clients and visitors are a priority.
  • We take all reasonable steps to prevent harm and maintain a safe clinic environment..
  • Infection control, hygiene practices, and chemical handling procedures are followedat all times.
  • Equipment is used safely and maintained appropriately
  • Emergency procedures are in place for fire, medical, or evacuation situations

2. Equal Opportunity & Respectful Environment:

  • Hums Beauty Clinic is committed to providing a respectful and inclusive environment.
  • Discrimination, harassment, or inappropriate behavior is not tolerated.
  • All clients are treated with dignity, respect, and professionalism.
  • Any concerns raised will be taken seriously and addressed appropriately.

3. Privacy & Data Protection:

  • We respect and protect the privacy of our clients.
  • We collect only personal information necessary to provide our services.
  • Information is stored securely and accessed only for legitimate business purposes
  • Personal information is handled in accordance with the Privacy Act 2020.

4. Payment & No Refund Policy:

  • Full payment is required at the time of treatment unless otherwise agreed in writing
  • We accept cash, EFTPOS, and approved electronic payment methods.
  • All services, packages, and promotional offers are non-refundable.
  • Prices are subject to change with notice.
  • Missed appointments or late cancellations may incur a fee in accordance with our booking terms.

5. Beauty Clinic Operational Standards:

  • For client safety and service quality, we maintain high operational standards.
  • Client consultations, consents, and intake procedures are completed prior to treatment.
  • Strict infection prevention, sanitation, and sterilization procedures are followed.
  • Chemicals and products are handled safely and in accordance with health regulations.

6. Policy Review:

  • These policies are reviewed periodically to ensure ongoing compliance with NewZealand laws and industry standards.
  • Updates will be made available on our website as required

Contact Us:

If you have any questions about our policies, please contact us:

Email: humsnz@gmail.com
Phone: 022 450 8125

Important Notice:

These policies are provided for general information purposes. Detailed staf and contractor obligations are governed by individual agreements and internal company policies.
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